wUrthy Health Clinic's address is 2633 86th Street in Urbandale. We are just south of Panera and in the same strip mall as Taki Japanese Steakhouse, Ted's Coney Island West, and Marberry Law Firm.

We accept a variety of commercial insurance plans, as well as Medicare and Medicaid. Below is a list of the insurance providers we work with:

- Aetna

- BCBS (please note that we do not accept Unity Point Plans)

- Cigna

- Medicaid

- Medica

- Midlands Choice

- Molina

- Tricare

- Wellpoint

- United Healthcare

While we accept these insurance plans, it's important to remember that each individual may have a unique plan that could affect coverage for our services. We recommend verifying that both the provider and clinic are “in-network” prior to scheduling your appointment. It is the patient's responsibility to contact their insurance provider before their visit. If a service is not covered, the patient may be responsible for the full cash price.

Insurance is generally accepted for most services at our clinic, with the exception of co-pays or any restrictions specific to your insurance plan. Additionally, certain services such as specific lab tests, IV therapy, supplement injections, and weight loss programs may not be covered by insurance.

We are open Monday through Thursday 9 am to 3 pm and sometimes extended hours at the providers discretion. Summer hours may differ. You can stay up to date through our Facebook site or via the website.

The cost of the weight loss program will be determined based on the specifics discussed during your consultation, and it is only available as a cash payment option. You do not need to be an existing patient of the clinic to access our weight loss services.

If you are unsure whether your insurance covers weight loss services, you can reach out to Dr. Stephen Hoelscher, a specialized medical provider in weight loss. He will be joining MercyOne Weight Loss & Nutrition Center in Clive, Iowa in April 2024. To schedule an appointment with him, please call 515-358-9400.

Certainly, Jackie would be delighted to serve as your primary care provider. If you are currently under the care of another PCP, that is fantastic. Jackie is open to collaborating with other healthcare providers to ensure your well-being.

Jackie does not work with children under the age of five. 

It's important to establish care with Jackie before scheduling a yearly physical or wellness check. During the initial visit, Jackie will go over important information such as medical history, medications, supplements and other relevant details. This ensures that she has a comprehensive understanding of your health before conducting any physical examinations or tests.

The best way to contact the clinic is by sending a message via email at info@wurthyhealthclinic.com.

You may also send a message via the website on the "contact us" link.

To ensure timely prescription refills, it is recommended to reach out to your pharmacy directly. Once contacted, the pharmacy will initiate a prescription refill request for Jackie. It is important to plan ahead and submit these requests a few days to a week in advance, as there may be occasional delays in the process.

In order to obtain prescriptions for controlled substances, a new prescription must be written or electronically sent each month to the pharmacy. Please ensure to promptly reach out to Jackie, as she do not monitor when your controlled substance prescriptions are due for refill. You can contact her via email or utilize the patient portal specifically for requesting refills of controlled substance prescriptions.

If you need urgent care, you can visit Jackie as long as there are available slots. In case there are no openings, we recommend reaching out to your nearest urgent care clinic. Just a friendly reminder that urgent care visits are only available during regular working hours.

Kindly be aware that x-ray services are not available at wUrthy Health Clinic. If you suspect a broken bone or fracture, we recommend seeking assistance at the closest sports medicine facility, urgent care clinic, or emergency room.

Please be informed that if you are experiencing acute chest pain, we urge you to proceed to the nearest emergency room or dial 911. Do not 

come to wUrthy Health Clinic should these symptoms arise spontaneously as our clinic is not equipped to provide immediate cardiac imaging or testing.

A preventive care visit is distinct from a regular office visit.

A preventive visit is focused on assessing your general health, pinpointing potential risks and discovering ways to maintain good health. Your insurance plan typically covers 100% of a preventive visit when you see a healthcare provider within your plan's network.

At your preventive care appointment, Jackie will assess your health risks and have discussions with you regarding:

- Your present health status

- Your family's medical history

- Previous illnesses and surgeries you have experienced

- Potential risks you may face for certain health conditions

- Strategies for maintaining a healthy lifestyle

On the other hand, an office visit is primarily used for discussing or receiving treatment for a specific health issue or medical condition. You may be responsible for payment towards the visit as part of your deductible, copayment and/or coinsurance.

If you've scheduled a preventive care visit but end up bringing up a specific health concern or condition during the visit, Jackie may code and bill the appointment as an office visit.

If you're concerned about the costs involved, don't hesitate to ask Jackie for an estimate of charges prior to your appointment. Alternatively, you can reach out to the number on the back of your insurance ID card for more information. The table below outlines the services typically covered during a preventive visit.

What is a Deductible?

A deductible is the sum of money that you are required to pay from your own funds before your health insurance begins to cover a portion of your medical expenses.

Each year, you are responsible for paying this specified amount before your health insurance benefits become effective. Your deductible typically resets annually. For example, if your health plan has a $3,000 deductible, you must pay this amount from your own funds before your insurance provider starts contributing towards your claims. Once you reach the $3,000 deductible threshold, your health insurance will commence covering a significant portion of your expenses for the rest of the year.

What is Coinsurance?

Coinsurance is the percentage of cost you pay for a service after you’ve met your deductible.

Your health insurance provider will cover the remaining percentage of the cost. For example, if your coinsurance is 20% for a medical service, you will be expected to pay 20% of the cost of that service. Your insurance provider will cover the remaining 80% of the cost. 

What is a copay?

A copay is a set fee that you are required to pay each time you receive a specific healthcare service. This fee is paid upfront at the time of service and is a standard practice in many health insurance plans. It's important to note that not all plans include copays and not all services will require one. Typically, copays are applicable only when using in-network healthcare providers.

In addition to copays, some plans may also involve coinsurance and deductibles. These three components work together to determine your out-of-pocket expenses. For example, if your copay for a doctor's visit is $20, you will need to pay this amount each time you see your healthcare provider. Similarly, if your copay for an emergency room visit is $100, you will be responsible for paying this fee every time you visit the ER.

What is out-of-pocket maximum?

The out-of-pocket maximum is the maximum amount of money an individual is required to pay for covered healthcare services within a specific period, usually a year. Once this limit is reached, the insurance company will cover all remaining eligible expenses at 100%. For instance, if your out-of-pocket maximum is $3,000, after you have paid this amount in deductibles, copays, and coinsurance throughout the year, your insurance provider will then take on the responsibility of paying for all covered services in full.